DUE TO COVID-19 SHIPPING TIMEFRAMES MAY BE DELAYED

FAQ

How long does it take for my item(s) to ship?
  • Orders are processed within 2-5 (business days) of placing your order.
  • Once processed your order ship 1-5 business days.
  • Orders placed after 5pm EST will be processed on the following business day.
  • Once order has been shipped you will receive an email with updated information.

What shipping options do I have?

  • All orders are shipped out by the USPS
  • You will have the  option of:
    • Priority Mail
    • Priority Mail Express
    • First Class Mail
    • First Class Package

Shipping Issues

A La Mode Collection, LLC is not responsible for any lost packages that are delivered by the USPS. Please keep up with tracking information that is provided to you. If there is any issue please contact the USPS directly to resolve the issue at 1-800-ASK-USPS (1-800-275-8777).

Refund Policy

  • All items are FINAL SALE. If for any reason there is an issue with your item please contact us at info@alamodecollection.net